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ESL has success track record of providing services for enterprise and carrier class networks based on fiber, wireless and space based communications. Expert Systems is working with industry leaders to provide our clients best-of-breed Infrastructure Solutions, ensuring the long-term success of deployments. ESL is an Intel Premier Provider for Enterprise solutions, and a Microsoft Gold Partner for Infrastructure Solutions.

 

Directory Services

Desktop Deployment

Systems Management

Operations Management

Integrated Virtualization

Unified Storage

Infrastructure Design

 

ESL has demonstrated expertise in policy based, high-availability, multi-services, secure networks. Our understanding of special issues of integrating over 8,000 computers in 120+ LANs nodes into a country wide WAN for the government offers the right experience and expertise for Infrastructure needs. ESL is comfortable in designing and integrating technologies and products ranging from communication media to network equipment and systems and services that include, NMS, SLA monitoring, IDS/IPS sensor correlation, Firewalls, secure network services and application hosting (email, file repositories, databases, etc.), storage solutions.

ESL has the unique distinction of getting the first verifiable SLA on a public network in Pakistan. Our understanding of technical issues related to media, equipment, systems, applications and services forms the basis of an achievable and verifiable SLA. In fact in year 2001 ESL was the consultant for the only detailed element and network level SLA that incorporated detailed monitoring of multiple media and service providers within the country.

It is crucially important to have clear criteria of what will be acceptable performance and quality of products, systems and services for finally accepting the project. ESL, based on the specifications, SOW, SLA and other relevant documents validates the acceptance procedures of equipment, systems and all deliverables of the project. These are based on industry standards, best practices, regulatory requirements and project specific requirements. They are specified so that they can be conducted in a verifiable manner.

ESL facilitates in documenting standard operating procedures and best practices so that the users and operators of the systems have no ambiguity. This promotes more effective utilization, better security, and lesser disruptions to services. Some of these documents may include system backup procedures, client configurations, patch/update management, link maintenance, etc.