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ESL’s real strength is in putting together and managing winning teams for delivering customized services to clients. These multi-disciplinary teams are tailored to reduce the risk exposure of clients in uncharted waters. Our professionals manage and mitigate the risks of technology planning, acquisition and integration.

 

Enterprise Integration

The goal of Enterprise Integration is to provide timely and accurate exchange of consistent information between business functions to support strategic and tactical business goals in a manner that appears to be seamless.

 

Business Process Management

Business Process Management is a method of efficiently aligning an organization with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility and integration with technology.

 

Enterprise Resource Planning

Enterprise Resource Planning is the planning of how business resources (materials, employees, customers etc.) are acquired and moved from one form to another. An ERP system is a business support system that maintains in a single database the data needed for a variety of business functions such as Manufacturing, Supply Chain Management, Financials, Projects, Human Resources and Customer Relationship Management.

 

Customer Relationship Management

Customer Relationship Management is a term applied to processes implemented by a company to handle its contact with its customers. CRM software is used to support these processes, storing information on customers and prospective customers. Information in the system can be accessed and entered by employees in different departments.

 

Performance Management

Performance measurement is the process of assessing progress toward achieving predetermined goals. Performance Management is building on that process, adding the relevant communication and action on the progress achieved against these predetermined goals